October 19, 2023
Culture + Employee

Isle House Embraces a Workplace Culture Centered on Trust, Community, & Respect for All

The Isle House team boasts a culture that embodies trust, community, and mutual respect between all team members.

There's no denying that construction is�and always has been�an overwhelmingly male-dominated industry with a reputation for favoring "traditional" methods and approaches over those designed to challenge industry norms, such as corporate social responsibility. Initiatives centered on championing social progress on job sites and cultivating a more diverse workforce have long been dismissed as irrelevant and unnecessary despite the fact that men continue to outnumber women in construction by nearly 9 to 1.

The barriers to women's success in construction have been researched at length for years, ranging from job sites' lack of properly fitting PPE and sanitary facilities to the industry's enablement of unhealthy workplace cultures, often fueled by sexist behaviors that continually go unpunished.

Such behaviors have no place at Isle House, a project boasting a culture that embodies trust, community, and mutual respect between all team members, including those on the trade partner, architect, and owner sides. At the helm of Webcor's team are Project Manager Karen Turcios and Superintendent Maria Damas, two women of color with a deep appreciation for the female representation on all sides of the Isle House project. There's a unique shift in perspective and energy inherent with working on a team powered by women, they say.

"As women, we tend to be natural multi-taskers," Maria says. "Couple that with our valuable industry experience, and you get a team of goal-chargers who will accomplish all assigned tasks as efficiently and thoroughly as possible."

"Having someone like Maria as superintendent really helps set a workplace atmosphere that's completely different from the type you'd typically encounter in construction," Karen says. "She brings valuable attributes to the table, such as a calm and curious demeanor, that are backed by her in-depth field experience."

A truly healthy workplace culture cannot be fostered by women (or any other underrepresented demographic) alone, however. Consistent allyship from male counterparts is integral to cultivating an inclusive work environment, which can be demonstrated through advocacy for their female teammates when they're NOT in the room, respect for the full scope of responsibilities owned by the women on their team, and preventing them from being sidelined, Karen shares.

"When you combine these actions with active caring and execution from the top-down, you're rewarded with a truly inclusive workplace culture," she continues.

"My co-superintendents at Isle House, Kelly Martz and Justin Schmitt, are great examples of allies," Maria says. "They're super easy to work with and excellent at their jobs. I like to think that I play an important role in sustaining the positive nature of our relationship as well. Whenever we need to share a single resource for our different needs, for example, we always listen to one another and work together on reaching a compromise."

At its core, Karen says, Isle House's workplace culture is driven by a team of individuals who value one another for the perspective, experience, and solutions that each person brings to the table.

"We're united in our shared goal of delivering a successful project that surpasses our client's expectations," she explains. "Every person on the team is looking to improve both as a team and individuals. It's been fun and rewarding to be a part of all the progress that we've made � from internal team growth such as communication and process improvements, to the literal physical progress we've made on the Isle House tower over the last year."

Isle House Culture's Impact on Employee Experience & Performance

As the superintendent overseeing Isle House's exterior skin and commissioning scopes, Maria leads countless male-dominated conversations, meetings, and gatherings. Instead of battling questions or critiques of her authority in such settings, as many women in leadership roles do, she's been fully valued and respected by everyone on the team, she says.

"I've never felt the need to keep quiet or act reserved as a woman leading a field scope here because my teammates have created a safe and comfortable setting for me to do my job," she says.

Karen shares similar sentiments about her experience as a leader in Isle House's office, assured by the knowledge that her team will direct appropriate issues and questions her way without disputing her leadership or ability to effectively resolve challenges. That sense of empowerment is just one result of the workplace culture that Isle House's team has advanced since the start of the project�a culture that permeates the entire team, from trade partners to architects to owners.

"Simply put, the team has been genuinely inclusive without any sort of hidden agenda," Karen says. "They truly respect the feedback, input, experience, and solutions I bring to the table. I show up to work knowing that I'll lead with transparency and honesty�two critical components to project success�and that I'll receive the same in return. When you're part of a team built on trust and community, treating one another with that type of respect is contagious.

"I feel extremely lucky for the opportunity to be supported and pushed forward by so many amazing people. It feels amazing to be offered a seat at the table by all who have, and currently do, mentor and empower me. I'm just so thankful for it every day. The positive impact is immeasurable; I hope to do the same for others as well."

"I'd like to thank those to whom I've reported and continue to report for entrusting me with opportunities to grow in this industry," Maria says. "Please never stop. Thank you for pushing me to do more and giving me a voice. I'm forever grateful."

Why Does It Matter? Consequences of Poor Workplace Culture

Over the course of her decade-long career in construction, Maria's worked with her fair share of personalities. Although she's grateful to have learned from countless people she admires, she's also navigated the difficulties of collaborating with colleagues "on the opposite side of the spectrum" who modeled the type of behavior she's promised herself she'll never emulate.

"I tend to avoid yellers and generally rude people whenever possible," she says. "At the end of the day, we all want and deserve respect, so I try to always do what I'd like to see from others. It's a mutually beneficial approach, as people will generally deliver better results when they're treated well.

"An important lesson I've learned is to avoid dwelling on the cause behind the problem at hand and refocus the conversation on moving forward with a solution. It's important to dissect what went wrong and learn from mistakes, but it's more important to overcome it in a productive way."

Treating all with kindness and maintaining a solutions-oriented mindset during stressful situations are valuable lessons that Karen's embraced throughout her years at Webcor, she says. Mistreating your team will only compound the tension and erode respect, the loss of which will inevitably lead to disastrous consequences for the entire team and in turn, the project.

"Once you lose someone's respect, you lose all power and ability to execute well on the team's goals," Karen says. "Maintaining a respectful workplace culture is the foundation for achieving anything else."

Maria agrees that an unhealthy workplace "can silence talent" by depriving team members of a productive environment to learn and grow from their mistakes. Prioritizing respect, regardless of authority level, when managing conflict is key to building a workplace culture that breeds long-term success.

"No one deserves to be mistreated for making mistakes or being themselves," she says. "Things quickly fall apart when people aren't given space to grow.

"It's important to give everyone a voice�actively listen to your teammates and take the time to reach out to the more reserved ones who don't talk as much," she advises. "We work better and achieve more when we work with those who respect us and actively listen to what we have to say."


October 9, 2023
Project Updates

Unusually Small Team Clears Hurdles to Achieve TCO at 300 Kansas Project

The innovative Production, Distribution, and Repair (PDR) facility at 300 Kansas has received its Temporary Certificate of Occupancy (TCO).

"It has been a long time coming," says Sr. Project Manager Brent Lee. "We originally anticipated getting TCO a month earlier. We had a verbal TCO. We were just closing out some job cards, but a state elevator inspection pushed everything back a month."

A new regime at OSHA's elevator inspection group now requires the work to be 100 percent complete when calling for an inspection, even though it can take 3-4 weeks before the inspection takes place.

The wettest winter in recent history was another challenge, says Superintendent Ryan Kisner. "The weather made it difficult for Webcor Concrete to get their work done, but we were able to top out in February. It was a solid One Webcor team effort to get to this TCO."

Trades Pitched In

"There were times when the self-perform trades stepped in and helped the team with complicated details and scopes," says Project Director Blair Hinojosa, who worked off-and-on with the project. "Having them onboard with their knowledge and expertise made a big difference."

Halfway through construction, a full redesign of the lobby was requested. "We had to rebid it as its own new project. It ran over the budget the client wanted to spend, so we launched a concentrated value engineering effort that sucked up time that would normally be focused elsewhere.

"Ultimately, we were able to handle the scope change within the original contract without extending the schedule, which was very impressive," Blair adds. In fact, he says, "The team never said no. They were willing to go above and beyond to help the client in any way they could."

Construction Work Continues

Active construction continues, but the sprinkler pipe heads and generator are working, MEP is complete, and signage is up. "We'll be here for another month," Brent predicts.

"Getting to this point involved a learning curve, working with a new client, and delivering the space they wanted," Ryan says. "It was their first time building in San Francisco. But they were a great client. We'd love to work with them again if they decide to do more work in the city."

The One Webcor project was mostly smooth, Ryan says, adding that Webcor Equipment was also an important partner, supplying the personnel lift, the placing boom, and other gear.

The team that managed the project was unusually small, Blair says. "There were just four people on the core team," he says, including Brent, Ryan, Assistant Project Manager Marina Rosso, and Senior Project Engineer Sarah Wayland. "It's extremely impressive that they were able to manage the project with such a small team. They were challenged to work outside their traditional capacities and be nimble and flexible."


October 6, 2023
Culture + Employee

Webcorians Raise $30,000 for Best Buddies Through 3rd Annual 'DIY' Bike Ride Fundraiser

The Best Buddies 'DIY' ride is an annual Webcor bike ride benefiting Best Buddies, the world's largest organization supporting those with IDD.

Last month, NorCal Webcorians spent a beautiful Saturday morning challenging themselves to 20-mile, 40-mile, and 62-mile bike rides along the winding trails of Nicasio, a small community nestled in the Bay Area's famously picturesque Marin County. However, it was more than just the breathtaking views, fresh air, and exercise that compelled the nearly dozen Webcorians to devote their weekend morning to the group bike ride; it was the collective desire to support the mission of one of Webcor's most beloved community partners.

Known as the Best Buddies "DIY" ride, the annual bike ride is an internal Webcor event benefiting Best Buddies, the world's largest organization dedicated to ending the social, physical, and economic isolation often faced by those with intellectual and developmental disabilities (IDD). In 2010, former Webcor Executive VP John Bowles�an avid cyclist with a close family member living with IDD�was inspired to launch Webcor's involvement with the official Best Buddies Challenge after discovering that several of his fellow Webcorians also had family members and friends with IDD.

"For me, riding in the Best Buddies Challenge is all about supporting a cause that promotes friendship, inclusion, and empowerment of individuals with IDD," says Project Manager Crissy Tsai, who's been on Webcor Cycling's Steering Committee for the last six years. "It's a cause that has a positive and lasting impact on individuals and communities."

When the official Challenge raised its individual donation requirement to $5,000 in 2020, Webcor Cycling was inspired to launch the regional DIY rides as a way for all interested Webcorians to engage in the fundraising event and support Best Buddies. Participants worked with their project teams to request trade partner support for their regional DIY rides, which weren't tied to a donation minimum, instead of feeling pressured to meet the official Challenge's substantial individual donation requirement.

Thanks to the generous support of key trade partners, Webcorians have raised nearly $30,000 for Best Buddies through this year's fundraiser, which participating project teams approached as a friendly competition. Special thanks to the leaders of our top fundraising teams: Alec Bangs at CCC ADR, Ryan Neil at 1951 Shattuck, and Danny Cueva at Mission Rock Parcel F! Top donors include California Drywall; Critchfield; Clark Pacific; VPI; Varela, Lee, Metz & Guarino, LLP; SF Interiors, Malcolm, and Contra Costa Electric.

"The fundraising and physical commitments that my colleagues and I make every year to bike in support of individuals with IDD is truly inspirational," says Vice President Nihan Tiryaki, who's participated in the Best Buddies rides since 2018. "Best Buddies' mission, which is centered on friendship and inclusion, and call to advocate for social change in our communities resonate with me. I love investing my time and energy in Best Buddies."

After finishing their bike routes, Webcor riders gathered for lunch with one of Best Buddies' ambassadors living with IDD. She shared a powerful speech illuminating the ways the organization has transformed her life and equipped her with the support needed to engage in experiences many of us take for granted � experiences ranging from the seemingly simple, such as going to the movies, to the ambitious, such as pursuing a college degree.

"Her speech really highlighted the ways Best Buddies opens doors and raises confidence," says Project Manager David Grattan, who's on the Webcor Cycling Steering Committee and participated in all three DIY rides and two official Challenge rides. "The effort that goes into planning the DIY rides is small when we consider its potential to help the organization."

Coordinating the DIY rides and Webcor's participation in the official Challenge has long been an annual highlight for Crissy, who fondly recalls connecting with her fellow NorCal and SoCal Webcorians at Hearst Castle to take on the official Challenge's scenic route along Highway 1's famous coastline from 2017�2019.

"Nothing beats waking up early and riding past the hills along Big Sur across the Bixby Bridge while looking ahead to the Pacific Ocean," she says. "This event is an excellent opportunity to meaningfully contribute to an important cause while enjoying the physical and emotional rewards of the overall experience. I don't normally ride 40�60 miles and always make a conscious effort to train ahead of time so I can fully enjoy the event."

That said, Webcorians who would like to support the DIY rides but aren't quite as interested in biking 20+ miles are highly encouraged to come out to the event and help coordinate day-of logistics�an option that Crissy decided to pursue in lieu of participating in the bike ride this year.

"My husband and I managed the support van together this year, including packing it with all the snacks and water," she says. "After leaving the 20-mile-route group, we drove to the rest stop for the 60-mile-route group and set up everything for them in the nick of time. Less than 10 minutes after setting up the Webcor tent, we saw some familiar faces pedaling down the road who were ready to rest, hydrate, and enjoy the healthy snacks we'd just laid out.

"While I was distracted chatting with the 60-mile group, my puppy Ginger also found a nice mud puddle and decided it would be fun to jump right into it. We had to tie her up to prevent her from getting muddier!"

Next, Sr. Vice President Tom Taylor will represent Webcor at Best Buddies' reception for corporate sponsors on Oct. 13, the day preceding the official Best Buddies Challenge at Summit Skywalker Ranch. The five participating Webcorians will tackle the 38-mile or 72-mile route through Marin County with the support of on-course domestiques, two fully stocked rest stops, on-site bike technicians, and professional cyclists' assistance with pacing.

Thank you to all the Webcorians who joined us in supporting Best Buddies this year: David, Nihan, Crissy, Sr. Project Manager Nathaniel Crawford, Sr. Preconstruction Director Ryan Hoff, Sr. Design Manager Michael Bardin, Carpenter Lead Foreman Jorge Barragan, Sr. VP/General Counsel Patrick Kirby, Project Engineer Lucas Decasper, Sr. Project Engineer Evan To, and Sr. Project Manager Brad Shambaugh!


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